How to Unblock Your IP Address from the cPanel Firewall (Quick Fix Guide)
Locked out of your website or cPanel without warning? You might be blocked by the server firewall due to multiple failed login attempts, security triggers, or suspicious activity.
In this guide, you’ll learn how to check if your IP is blocked, how to unblock it manually or with support help, and how to prevent it from happening again.
✅ Why Does a cPanel Firewall Block IPs?
Web hosting servers use firewalls like CSF (ConfigServer Security & Firewall) or Imunify360 to protect against brute-force attacks and malicious traffic.
Common reasons for an IP block:
- Too many incorrect login attempts (cPanel, FTP, Webmail)
- Suspicious activity from your browser or script
- Port scanning or firewall rule violation
- CMS plugins causing false positives (e.g., WordPress security plugins)
🚀 Step-by-Step: How to Unblock Your IP Address
Step 1: Check if You’re Really Blocked
If you can’t access:
- cPanel
- Your website
- Webmail …but everything works fine from a different device or network, your IP is likely blocked.
💡 Visit a site like https://whatismyipaddress.com to find your current IP address.
Step 2: Log In from Another Network or Device
Try logging in from:
- A mobile device using mobile data
- A VPN connection
- Another Wi-Fi network
Once inside, you can unblock your IP (if your host gives you access to the firewall manager) or contact support.
🛠️ Option 1: Use cPanel Firewall Manager (If Available)
If your host provides a CSF or Imunify360 UI inside cPanel, you can unblock yourself:
- Go to cPanel > Imunify360 or Firewall Manager
- Check the blocked IP list or search for your IP
- If listed, click Unblock or Release IP
🛠️ Option 2: Contact Your Hosting Provider
If you don’t have access to the firewall:
- Copy your IP address (from step 1)
- Visit your host’s support portal
- Submit a ticket or live chat with a message like: “Hi, I believe my IP address [Your IP] has been blocked. Can you please unblock it?”
Click here to contact our support team
Most providers will unblock it within minutes.
🔒 How to Avoid Getting Blocked Again
- Don’t guess your password repeatedly — reset it if needed
- Set correct login details for FTP, email, and scripts
- Whitelist your IP if your host allows it
- Use a strong password manager
- Avoid rapid refreshes on login or security pages
Getting blocked by your server firewall can be frustrating — but it’s also a sign your hosting provider is protecting your site from abuse. With the right steps, you can unblock your IP quickly and avoid future issues.
Still can’t access your site or unsure why you were blocked? Reach out to our support team — we’ll get you back online in no time.